Returns & Exchanges
At Powerpoints and Switches, we want to ensure your home electrical projects are a success. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery provided they are in their original, uninstalled condition.
Initiate Your Request
Contact our customer support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Carefully pack the switches or powerpoints in their original retail packaging, ensuring all screws and faceplates are included to avoid restocking fees.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized courier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse inspects the returned hardware for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing